Sales and delivery terms
The terms and conditions shall apply in regards to the submission of tenders, supplies and services delivered by Lik A/S unless otherwise agreed in writing:
1. Quotes
Unless otherwise stated, the quotation shall be valid for 30 calendar days from the date of the quote, provided that no changes has been made in regards to cost price, exchange rates, taxes etc.
2. Terms of delivery
Unless otherwise agreed, delivery shall take place without delay. If delivery has been agreed to take place in a certain week, delivery at the end of this week shall be considered timely.
Lik A/S shall be entitled to postpone the time of delivery in the following instances:
a. Changes to the product and/or order requested by the Customer,
b. Delayed deliveries or services the Customer has agreed to carry out or which the Customer has booked a third party to carry out,
c. The Delivery has to be stopped or delayed due to force majeure, which Lik A/S could not reasonably have foreseen, avoided, or overcome, or if the before-mentioned is due to an act of any sub-supplier(s), which Lik has employed to meet the agreement.
In the event of any delay pursuant to clauses
a) and b), Lik A/S reserves the right to adjust the agreed price in accordance to the increased costs – or alternatively cancel the agreement without becoming liable to the Customer.
The Customer is obliged to examine the goods immediately upon receipt.
The Customer is solely entitled to compensation due to delay in delivery provided that the Customer can provide documentation that the delay is a fault of Lik A/S.
3. Return of goods
Only stocked products which are in intact packing and undamaged will be accepted for return.
Return address: LIK A/S Maserativej 5, DK-7100 Vejle
Lik A/S reserves the right to refuse acceptance of returned goods if the packaging is deemed unsuitable for resale.
Goods can be returned only by prior agreement and for a fee of at least 15%.
Return orders worth less than DKK 500 excl. VAT shall not be credited.
Non–stocked, specialty- or customized goods cannot under normal circumstances be returned. If, however returned upon agreement, a fee of at least 50% will incur.
Upon return of non-stocked, specialty- or customized goods a return fee of DKK 300 will be added to the standard return fee.
Goods delivered in measured sizes/lengths, including ”made-to-measure” profiles and rails, are not returnable.
All freight charges etc. associated with the return of goods fall on the Sender.
Goods may only be returned after a prior written / telephoned agreement with Lik A/S. A copy of the invoice shall be enclosed with the returned goods. Returned goods without prior acceptance will be rejected.
4. Complaints
All complaints must be notified within 8 calendar days of receipt. If a manufacturing defect can be demonstrated, the goods will be replaced or repaired by Lik A/S.
Lik A/S shall not be liable for common assembly malfunctions. At no time shall Lik be liable for any business interruption, time loss, loss of profits or similar incidental losses, including daily fines imposed on the Customer.
5. Prices
Prices are quoted in Danish Kroner, unless otherwise stipulated. The prices are quoted excluding VAT and other taxes, as well as any packaging or delivery cost. Upon deliveries not covered by binding offers, the current price on the delivery date shall apply.
Prices are subject to external price changes. Lik A/S shall not be liable for any misprints in the price lists.
For orders worth less than DKK 2,500 excl. VAT and other taxes, a service fee of DKK 250 excl. VAT will be added.
6. Terms of Payment
Lik A/S shall determine the Customer’s terms of payment, including any cash discount, based on an individual assessment of available credit.
In case of overdue payment, an interest charge of 2% for every month from date of payment will be added. A reminder fee will be added in accordance with applicable law.
Lik A/S reserves the right of ownership until the goods, including the delivery, shipping etc. expenses incurred, has been paid by the Customer, or a collateral security agreement has
been made. Until such payment has been made, the Customer shall not be entitled to resell the goods or otherwise dispose the goods in any manner that conflicts Lik A/S reservation of ownership.
7. Claims
Products subject to manufacturing- or material defects shall be repaired or replaced without charge to the extent that the sub-suppliers’ warranty guarantees. The defective products shall be returned Franco incl. a copy of the invoice and a completed claim form.
ECG’s have a 1-year warranty. Faulty ECG’s will be replaced without charge, any consequential costs regarding replacement etc. will however not be covered, cf. the guidelines of FABA. (FABA is the representative of all major manufacturers and importers of lighting units in Denmark).
A 5-year warranty is given on LED chip and driver within rail spotlights and down lights, from the date of manufacturing. Faulty components will be similarly replaced without charge.
Lik A/S is not liable if a malfunction is due to poor maintenance or faulty electrical installations.
8. Drawings, offers etc.
Any intellectual property rights concerning drawings (including plans for setting up lighting units etc.), descriptions, specifications etc. and offers prepared / delivered by Lik A/S for the Customer’s evaluation of offers or utilization of Lik A/S supplies and services, belongs to Lik A/S. The Customer’s effective payment will solely be granted a non-exclusive right of use. Drawings etc. must not be disclosed or used without prior written consent from Lik.
Drawings etc. must especially not be distributed to the competitors of Lik A/S, or others who might exploit the drawings etc. against the legitimate rights and interest of Lik A/S. Pending the Customer has acquired the requisite rights of use, cf. above-mentioned, the Customer is required to return all received drawings on demand and other material including any copies available. The Customer is further obliged to confirm in writing that such a return has been made and that the Customer is not in possession of any copies of the material or has handed it over to third party. The Customer has notice of the content of the drawings etc. reflecting the know-how of Lik A/S and that trade secrets and unauthorized disclosure or use thereof, may cause Lik significant financial losses, which the Customer may be ordered to compensate Lik.
9. Environmental fee
Each sales order will incur an environmental fee of DKK 59.00 or EUR 8.00.
10. Governing law and jurisdiction
Litigation and disputes shall be settled fully and finally under Danish law and jurisdiction in the first instance in Denmark where Lik A/S has its venue, currently the Copenhagen City Court.